Here we will cover what to do when Updraft Plus updates are not being completed properly on a WordPress site.
The exact error message is as follows:
PHP event: code E_WARNING: Error while sending QUERY packet. PID=2408374 (line 2007, wp-includes/wp-db.php) (Dic 26 15:56:48)
2249.156 (7) To decrease the likelihood of overlaps, increasing resumption interval to: 300 + 120 = 420
Most of the time, this issue can be resolved by updating PHP settings with correct values and changing settings within the plugin.
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Install a WordPress Plugin
Update WordPress Plugin
Update WordPress Version
Updating PHP Settings and Updraft Plus Settings
- Log into cPanel
- Click on MultiPHP INI Editor, located in the Software section
- Update the PHP settings to be at least as high as the following:
max_execution_time = 160
max_input_time = 160
memory_limit = 512M - Log into the WordPress dashboard
- Click on Plugins in the left side panel
- Locate the Updraft Plus Plugin
- Click on Settings under the name of the plugin
- Start the Backup under Backup / Restore Tab by clicking Backup Now
- If you see the following error, continue with the steps below
2249.156 (7) To decrease the likelihood of overlaps, increasing resumption interval to: 300 + 120 = 420
- Click on the Settings Tab
- Scroll down to Expert settings: at the bottom of the page and click Show Expert Settings
- Change Split archives every: to 50 MB
- Scroll down to the bottom of the page and click Save Changes
- Click on the Settings Tab
- Go back to the Backup / Restore Tab
- Start a new Backup by clicking Backup Now
NOTE: The current backup that is running may need to be stopped to start a new one.