Encountering a "Forbidden" or "Internal Server Error" message while attempting to load a custom under construction or coming soon page can be frustrating. However, it is important to understand that these errors can occur during the development or setup process of your website. These error messages indicate that there may be temporary technical issues preventing the desired page from loading properly.
This problem may be related to the .htaccess file, and where it is designating the Index page. This article will go over how to see if this is the problem and resolve it.
The error messages typically associated with this issue are below.
Error 403 - Forbidden You don't have permission to access the requested resource.
Please contact the web site owner for further assistance.
Error 500 - Internal Server Error
An error was encountered while processing your request. Typically a temporary condition.
Please contact the web site owner for further assistance.
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Change Directory Index of Page
Site with No Files Shows 403
Create Under Construction Index Page
Edit .htaccess
- Log into cPanel or SSH into the server
- Access the document root of the site through File Manager
- Check the .htaccess file for the website and make sure it's loading from the correct index page
- If it is not specified correctly, specify the under-construction page by editing the .htaccess file
DirectoryIndex comingsoon.html
REPLACE: comingsoon.html with the appropriate file name.
- Save changes