Free cPanel Migration

At Web Hosting Hub, we provide free cPanel migrations, provided a few conditions are met. Migrations involve seamlessly transitioning websites, emails, databases, and other digital assets from an existing hosting provider to a new one, ensuring minimal disruption. 

Here, we cover the situations where a full cPanel migration can be performed for free at no cost for new customers coming from other hosts.

Qualifications for Free Restoration

• The cPanel must be migrated in full
  • For a partial migration, where only some website files are being transferred or the email isn't being transferred, you will need to submit a Website Transfer Request
• The cPanel migration is performed as-is
  • That means it cannot be used to merge or split cPanel accounts
• The free migrations are performed using a full cPanel Backup
  TIP: See our process for creating a full cPanel Backup to better understand what is required.
  • Partial backups or backups in an abnormal format do not qualify
  • If this is not possible, you will have to migrate the site manually or submit a Website Transfer Request
• Full cPanel backups have one of the following naming conventions
  CAUTION: Please note that renaming a backup file that is not a full cPanel backup to match these conventions will not allow the backup to be used for the free migration.
  • cpmove-userna5
  • cpmove-userna5.tar
  • cpmove-userna5.tar.gz
  • userna5.tar
  • userna5.tar.gz
  • backup-{MM.DD.YYYY}{HH-MM-SS}userna5.tar
  • backup-{MM.DD.YYYY}{HH-MM-SS}userna5.tar.gz

Request Full Migration

NOTE: If you are an existing customer attempting to renew, upgrade, or downgrade your existing hosting, please use the Change Hosting Plan tool in AMP instead of purchasing a new hosting plan.

1. At your current hosting, create a full cPanel backup
2. Purchase hosting with Web Hosting Hub
3. Upload the backup to your new hosting account
   IMPORTANT: If the backup file is over 1GB, you'll need to upload it via FTP instead.
4. Contact our Technical Support team to request your free cPanel migration
   1. In the ticket, confirm that the backup will be used to overwrite the existing cPanel completely
      CAUTION: If you already have any data on the cPanel, such as emails or websites, these will be permanently deleted when the migration is performed.
   2. Provide the exact backup name and location
   3. Avoid making further changes to the account until notified that the migration has been completed
      IMPORTANT: If you need to ensure the restoration is performed within a specific timeframe, you must submit a Website Transfer Request with Priority instead.