Point Site to Web Hosting Hub with Email at Third Party

The following steps explain pointing the site content for a domain to Web Hosting Hub while pointing an email to a dedicated third-party provider. This process will require using the DNS Zone Editor in cPanel or making DNS modifications at a third-party DNS Zone.

If DNS changes are being made in the Web Hosting Hub DNS Zone, the domain's nameservers will need to be pointed to Web Hosting Hub. Otherwise, the DNS changes will need to be completed at the third-party DNS zone where the nameservers are pointed.

DNS record changes can take 4 to 24 hours to update/propagate.

Related Articles

Check DNS for a Domain 
Update Domain Nameservers
Add MX Record in cPanel

DNS Changes Needed

NOTE: There are two ways to complete this request: Point the domain's A record to the IP address on your Web Hosting Hub server OR change the nameservers to Web Hosting Hub nameservers and update the DNS records on the domain to point to the dedicated email provider.

1. To point the domain's A record to Web Hosting Hub at the third-party DNS zone
   
   1. Determine where the domain's DNS is currently managed to update the A Record
   2. Contact the company in charge of the domain where the DNS can be updated
      
      1. DNS updates must be handled at the company that is managing the nameservers
      2. If Web Hosting Hub is the company in charge of the DNS Management update the MX records in the Zone Editor
   3. Update the A record for the domain to point to the Web Hosting Hub server IP address
      TIP: The server IP address can be located in the cPanel account on the right-hand side under General Information.
      
      
   4. Ensure that the MX record at the third party DNS zone is pointing to the value obtained from the third party email provider
      
2. To point the nameservers to Web Hosting Hub and adjust DNS at Web Hosting Hub
   
   1. Determine the domain's current registrar
   2. Contact the Company/Registrar in charge of the domain where the nameservers can be updated
      1. If Web Hosting Hub is the domain registrar, adjust the nameservers in AMP if needed
   3. Update the nameservers to point to Web Hosting Hub
   4. Log into cPanel
   5. Click Zone Editor in the Domains area
      
   6. Update the MX record to point to the remote third-party email provider 
      TIP: Remote email provider MX details must be obtained from that company. Remove the previous MX record.
   7. On the cPanel homepage, click Email Routing located in the Email area
      
      
   8. Select the domain being adjusted from the dropdown menu
      
      
   9. Click the Remote Mail Exchanger option to ensure the email is routing through the 3rd party
      
      
   10. Click Change to save the remote routing setting