Not Receiving Email - DNS at Cloudflare – Web Hosting Hub

Here we will cover what to do when you're not receiving emails and the DNS is managed by Cloudflare.

This can be seen when an email account in cPanel is able to send out an email, but not receive an email.

We will cover how to check the records on Cloudflare's end to make sure DNS records are set up correctly to receive emails.

Check DNS for a Domain
Change DNS at Cloudflare
AutoSSL Not Renewing When Using Cloudflare

If email is hosted with Web Hosting Hub, the MX record should have the following format:
1. Type: MX
2. Name: @
  TIP: @ is equivalent to the full domain name.
3. Content/Value: domain.com
  REPLACE: domain.com with the domain that is being configured.
4. Priority: 0
5. TTL: Automatic/default
If email is hosted with a third-party, please consult with the third-party email provider to obtain the MX records
Add the MX record on Cloudflare's end

NOTE: DNS changes can take up to 24 hours to propagate.