SpamExperts Setup

cPanel's included spam filter, SpamAssassin, is sufficient for many users. However, there are many cases where basic spam filtering is not enough to protect your email account from being overwhelmed with spam messages.

Our hosting platforms include a Professional Spam Filter known as SpamExperts, by default. All you have to do to activate it is change your domain's MX records to point to SpamExperts. We cover how to do so below, as well as how to access the SpamExperts Dashboard.

SpamExperts is an advanced email filter that scans and filters your incoming email for spam and various email-related attacks by botnets and spammers with high accuracy. It features unique self-learning filtering and advanced pattern detection to adapt to spam techniques and to your preferences based on the emails you mark as spam.

Related Articles

Getting Started with cPanel
Change SpamAssassin Spam Threshold Score
How to Whitelist a Domain or Email Address with SpamExperts
Add MX Record in cPanel

Enable SpamExperts

1. Log into cPanel
2. Navigate to Zone Editor, located under the Domains section
   
3. Click the Manage button beside the domain for which you want to enable SpamExperts
   
4. Click MX under Filter
   
   
5. Click the Delete button beside the existing MX record
   
6. Click the Continue button to confirm deletion
   
7. Click the down arrow next to the +Add Record button then click Add "MX" Record
   
8. Enter the following values based on your hosting plan type
   
   1. Name: Enter your domain
   2. Priority: 10
   3. Destination: mx1.webhostinghub.com
      
9. Click the Save Record button
10. Repeat Step 7 to create another MX record and enter the following values
    
    1. Name: Enter your domain
    2. Priority: 20
    3. Destination: mx2.webhostinghub.com
11. Click the Save Record button
12. Return to the cPanel home page and navigate to Email Routing, located under the Email section
    
13. Select the applicable domain from the drop-down
    
14. Select the radio button beside Local Mail Exchanger
    
15. Click the Change button

Accessing the SpamExperts Dashboard

1. Log into cPanel
2. Navigate to Professional Spam Filter, located under the Email section
   
3. Click Login next to the domain you wish to manage
   
   NOTE: From here you can create new filtering rules, view logs, manage the incoming quarantine list, whitelist/blacklist senders, and much more.