EspoCRM Not Loading After Update

This article goes into detail on how to fix the blank screen when trying to log into EspoCRM after updating it. You will need to have SSH access to your server in order to use this guide.

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Correct EspoCRM Blank Screen After Update

NOTE: Please see EspoCRM troubleshooting details and other information located here.

1. SSH into your cPanel account
2. Use the command below to navigate to the EspoCRM installation directory

   cd /path/to/installation

   REPLACE: '/path/to/installation' with the actual installation path for the EspoCRM site.  
3. Execute the following command to ensure that the permissions for the index.php file are correct

   chmod 644 index.php

4. Change to the /api/v1/ directory associated with the EspoCRM installation

   cd /path/to/installation/api/v1/

   REPLACE: '/path/to/installation' with the actual installation path for the EspoCRM site.  
5. Execute the following command in the /api/v1 directory

   chmod 644 index.php