If you encounter a problem with your SSL certificate, whether it was installed automatically through AutoSSL or by a third-party provider, it is important to verify its correct installation.
By doing so, you can ensure that your website's security is intact and that your customers' sensitive information is protected.
Taking the time to check the proper installation of the SSL certificate will give you peace of mind and help maintain a secure online environment for your business.
Check Status of Installed SSL in cPanel
The best way to check if an SSL is installed correctly is to use a 3rd party tool to ensure it's seen correctly by remote servers using a third-party SSL validation tool.
- Go to Sectigo SSL Checker
- Enter the domain name that you're looking to validate
- Complete the reCAPTCHA validation
- Click on Check to perform the SSL check
- The results will be displayed
It's Installed. Why's It Not Working?
So, you've confirmed that the SSL is installed and working, but the site is not showing as secure. Generally, there are one of two reasons for this.
- The site is currently available in two versions: secure (HTTPS) and non-secure (HTTP)
- There are mixed-content issues that are preventing the site from being secure
So, what is the issue? Check with WhyNoPadlock.com to find out why.
If it's a mixed-content issue, refer to the following article to fix it for WordPress sites. For other sites, all content, 100% of it, must be obtained and delivered over HTTPS. If there's a single link that uses http:// then it must be updated to https:// to resolve the issue.
If the site is simply not forcing the use of the SSL by forcing an HTTP to HTTPS redirect, then follow the proper guide below.