How to Whitelist a Domain or Email Address with SpamExperts – Web Hosting Hub

Here we explain how to add a domain or email address to the SpamExperts whitelist.

Whitelisting an email address can help stop legitimate emails from being blocked for reasons such as poor authentication and being labeled as spam.

The Professional Spam Filters utility will allow us to configure this functionality in SpamExperts.

Access to cPanel is required to complete this process.

Log into cPanel
Click the Professional Spam Filter icon located in the Email section
Locate the domain that you want to apply the whitelisted item to
Click Login to the right of the specific domain

NOTE: At this point, you are now on the SpamExperts Dashboard, which is the SpamExperts administrative interface for the domain.
TIP: If the same domain/email address is to be whitelisted on multiple domains, steps 3 to 8 must be repeated for each domain.
On the left side, select Sender allow list, located under the Incoming - Protection Settings section
In the right-hand pane, select + Add allow list sender
Complete the fields to add the whitelisted/allowed sender:
1. The Local-part field can be blank
2. Leave Apply to both selected
3. Add the domain to the Address line in the following format:
```
*@domain.com
```
  REPLACE: Make sure domain.com is replaced with the actual domain that you want to whitelist. This format will whitelist all senders for the whole domain. If only a single email address is desired, then enter the full email address that is to be whitelisted in the Address line.
Click Save