Here we detail how to add a CNAME DNS record using cPanel's Zone Editor.
Changes to DNS records can take 4 to 24 hours to propagate.
Create CNAME Record Using Zone Editor
- Log into cPanel for the domain
- Locate the Domains section and click on the Zone Editor
- Click Manage next to the appropriate domain
- Click the down arrow beside the +Add Record button and choose Add "CNAME" Record
- Add a Valid Zone Name
CAUTION: Make sure there is a . on the end of the Zone Name
EXAMPLE: mail.domain.com - Add a Valid Time to Live value (TTL)
- Add the needed text to the Record field
- Click Save Record