Account & Subscription Management

Quick Reference Guide

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Contact Us

• Check Status of Support Ticket
• Add to Open Ticket
• Getting Started with AMP
• Submit Phishing/Abuse Complaint
• Submit Verified Ticket
• Launch Verified Chat

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AMP Login & Security

• Update AMP Password
• Add Two-Factor Authentication
• Add Customer or Developer Passphrase

Billing & Contact Information

• Web Hosting Hub W-9
• Review/Update Credit Card Applied
• Delete Credit Card
• Update Billing/Contact Information
• Update/Add Credit Card

Marketplace

• Purchase Additional Hosting Plan
• Request Dedicated IP

Renewal

• Credit Card Errors
• Renew Plan Using Check
• Request Sales Tax Exemption
• View Receipts & Create Invoices 
• Renewal Information
• Renew Bill Items

Plan Change

• Change Term, Upgrade, or Downgrade Hosting Plan

Cancelation

• Cancel Non-Hosting Bill Items
• Cancel Hosting